South Ogden auto repair

I have used AB Hadley for my car repairs for years and have always been happy with their work and honesty. I moved away 5 years ago, but ended up buying a car in their vicinity this week. I took the car there for a pre-buy inspection. They fit me into their schedule and gave me a great report with color pictures and lists of work that should be considered if purchased. Their technician was very friendly and professional as always. I highly recommend them for any car repair work.

This is the first time I have used this shop. They called me right when the tow truck driver dropped off my car. Very upfront on when they would take a look at my car. I called when I found out I needed a new transmission, the gentleman that talked to me gave me great advice, and they let me keep my car there until I could make a decision. Really loved working with them. Would go there again

I first off have to say that Diana the service advisor was exceptional and probably saved this review from being scored lower. Check in was great, my review comes from two issues I have being a former service advisor and all. 1- The pricing was incredibly high, it even cost more then getting the repair done at the actual dealership! I've never paid more at a local shop then a dealership but i guess there's a first time for everything right. I knew our repair was going to be costly from the estimate I got from the dealership but I really didn't expect to pay more or even the same taking my car to a local shop. Get estimates from different places if you are trying to save money and also parts prices were high here as well, i was quoted far less for parts when I called around. I ended up just getting the repair per busyness of my families schedule and being that the car was there already plus they had great reviews for the most part. 2- I had an appointment for Thursday morning to get the car fixed, I knew it was a medium size job so we planned to hopefully get back Friday. Friday came along and no call, no updates until I called in the afternoon and found out my advisor was out and that the car wouldn't be ready until Monday as they were working on other cars??? I gave the approval for the repair on Thursday when I dropped off, why was it pushed back? Why the delay? Well Monday came and I watched my car not get worked on until the afternoon and yup you guessed it they were not 100% confident ready to let it go to be picked up on Monday which I have to appreciate because yes I want it fixed right! I have to say I do appreciate their honesty with that just wish it was sooner. We picked up the car Tuesday and I was surprised they didn't offer anything to help manage the inconvenience. Pros: Clean shop, the text video and pics were great, repair warranty Cons: EXPENSIVE! Could do better with communication. A customer should never have to call to get an update on a vehicle, especially when you give them an expectation.

Great company, I know the owner Tom but I use him and his companies because he teaches all of his staff to be outstanding both in customer service and integrity and hires accordingly. We take our fleet vehicles to him every time and are never dissatisfied. Can't recommend him enough.

Tom’s team is professional and very knowledgeable. Diana took excellent care of my car in a timely manner! I highly recommend AB Hadley!

Honest people to tell you what is going on with vehicle! Thanks! Brent Christensen

to say the least I'm very impressed it's going to take him a week to get to my van because of that booked but they drove me home I wasn't expecting that I said I'll call a taxis it really take a look at everything that I have a cooling problem right now and they're going to look at everything the family and they cost money but we're better off going that way so that everything is checked and then they can tell me what I need now I know I know it has a host is gone I know it's I was lucky to make it back down there is headed home but I know they've been around for a long time I mean a very long time and they got a great name great company I can't remember the late young lady's name but just a she looks so young to know what she knows when he walked out to the car and said just explain to her what I felt you know but she says well we'll catch everything when we go through it it'll be feral and then we'll let you know what the cost of being so there is an upfront charge but I think that's good in a way that they're checking deeply not just not just for a hose that's leaking do you know what I mean anyway I would highly recommend this place highly