Short Version: Beyond awesome. Fixed what no one else would fix, the (very) old vehicle is almost like new again. Price was reasonable for the huge amount of work they did. They also did an amazing amount of work very quickly. The new management is doing a great job of modernizing the business. I love the details you are sent with photos of the problems. Full Details: I have a 1992 Ford RV van. Many years ago I made a living as an auto and diesel mechanic, I know vehicles well. I tried to tell people what the problem was and no one would listen. It had dangerously unsafe steering and a few other lesser problems. Otherwise it is great and I didn't want to junk it. I tried for several years to get the steering fixed. I tried the old Hadleys (been using them for 25 years), I tried three different local tire and steering specialists, including Ford specialists. I carefully explained what needed to be checked and fixed. They would promise that what I said made sense and they would check it. It never happened with four different places. It was beyond maddening. I finally made the time to jack the thing up and just fix it myself. I adjusted the steering gearbox and it was mostly fixed. I was then planning on just replacing the gearbox next summer when I would have time. Really, I had totally given up on local companies to repair it. I was also suspect of one of the front wheel bearings, but everyone kept saying it was okay. It was not. I suddenly needed to make an unplanned trip to California and wanted to have the driveshaft and suspension lubed. I took it to the NEW Hadleys and asked them to do a quick inspection while it was up in the air. I never said anything about the other repairs that were needed because I had given up, even on Hadleys. Oh my gosh!! They found every problem that I had been complaining about for three years. I didn't even have to say anything!!! I knew there was a minor problem with one brake rotor, with the wheel bearing, and the major problem with the steering gearbox. I also knew there were a few very minor leaks in the old van. They found EVERY ONE OF THE PROBLEMS. Most "inspections" are a joke, they check the belts and hoses, glance at the brakes and say they inspected it. The new Hadleys really did a detailed inspection! They rushed to meet my travel deadline and completed all the repairs. It was expensive, but I knew it would be. In fact, they got a price on the gearbox that was better than the prices I had found. Bottom line: The old 1992 van drives the way it is supposed to. It just had many years of life added to it. After three years of frustration the repairs were done in a few days and I now love this van again. I immediately (literally a few hours after I picked up the van from them) drove to San Jose and back and the driving was a joy.